Legal
Terms of Service
Effective June 14, 2026
1. The service
CarrierSentry (“we”, “us”) provides a web tool that looks up public U.S. Federal Motor Carrier Safety Administration (FMCSA) records for motor carriers — operating authority, insurance on file, safety rating and out-of-service data — and an optional paid subscription that monitors carriers you choose and emails you when a monitored record changes. By using CarrierSentry you agree to these Terms.
2. Data source and accuracy disclaimer
All carrier data is sourced from public FMCSA / SAFER records and may be delayed, incomplete or inaccurate. CarrierSentry is an independent service and is not affiliated with, endorsed by, or sponsored by the U.S. Department of Transportation or the FMCSA. The information we present is for general business-screening purposes only and is not legal, financial, compliance, or professional advice. You are responsible for verifying any record directly at safer.fmcsa.dot.gov before making business decisions. We do not guarantee that any carrier is or is not legitimate, safe, or fraudulent.
3. Eligibility and accounts
CarrierSentry is intended for business use by freight brokers, dispatchers, shippers and similar professionals. You must provide accurate information and are responsible for activity under your account and for keeping your alert email addresses current.
4. Subscriptions, billing and trials
The FMCSA lookup is free. Paid monitoring plans are billed in U.S. dollars through our authorized reseller and Merchant of Record, Lemon Squeezy, who handles payment processing, invoicing and applicable taxes. Plans include a 7-day free trial; if you do not cancel before the trial ends, your selected plan begins and renews automatically each month until cancelled. You may cancel at any time and will retain access through the end of the paid period. Prices may change with prior notice.
5. Acceptable use
You agree not to: (a) resell, redistribute or republish the raw FMCSA dataset as a competing data product; (b) use the service to harass, defame, or unlawfully target any carrier or individual; (c) attempt to disrupt, scrape at scale, or reverse-engineer the service; or (d) use the service in violation of any applicable law.
6. Intellectual property
The CarrierSentry name, interface, copy and software are owned by us. The underlying FMCSA records are public records and are not owned by us.
7. Disclaimers and limitation of liability
The service is provided “as is” and “as available”, without warranties of any kind, express or implied, including accuracy, fitness for a particular purpose, or non-infringement. To the maximum extent permitted by law, CarrierSentry will not be liable for any indirect, incidental, or consequential damages, or for any business losses (including freight loss, theft, or double-brokering losses) arising from your use of or reliance on the service. Our total liability for any claim is limited to the amount you paid us in the three months before the claim.
8. Termination
You may stop using the service and cancel your subscription at any time. We may suspend or terminate access for violation of these Terms.
9. Changes
We may update these Terms; material changes will be reflected by the “Effective” date above and, where appropriate, by notice. Continued use after changes means you accept them.
10. Governing law and contact
These Terms are governed by the laws applicable to the service operator. Questions about these Terms? Contact us. See also our Refund Policy and Privacy Policy.